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Kérastase Shampoo Dermo Calm 1000 mlKérastase Champú Dermo Calm 1000 ml
  • -15%
£65.22£76.73Regular pricePrice
Calvin Klein Eau De Parfum Euphoria Woman 100 mlCalvin Klein Eau De Perfume Euphoria Mujer 100 ml
  • On sale!
  • -20%
£64.20£80.26Regular pricePrice
Tous Eau De Toilette Woman 90 mlTous Eau De Toilette Para Mujer 90 ml
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  • -25%
£56.70£75.60Regular pricePrice
Revitalash Advanced Conditioner Eyelashes 1 mlRevitalash Advanced Conditioner Eyelashes 1 ml
  • -30%
£55.02£78.60Regular pricePrice
Tourmaline Ceramic Hair StraightenerTourmaline Ceramic Hair Straightener
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  • -30%
£53.70£76.72Regular pricePrice
♡ Wimpernwelle Lifting Power Pad Kit ♡
♡ Wimpernwelle Lifting Power Pad Kit ♡
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NO ORDER PLACED - Best price online

Best Online Price Guaranteed

If you find a cheaper product in another online store. Do you want to have the same price when buying in Belleza Productos? We make it easy for you!

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Rating Based on Customer Reviews on Google 115 Votes:

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NO ORDER PLACED - When is the order received?

Once we have placed the order, we begin the preparation process, which usually takes between 12 and 36 hours, we deliver it to our logistics department that takes it to the delivery point requested by the client.

The order usually takes between 3 to 5 working days to arrive, after having made it, the delivery times depend on the selected carrier and your delivery location.

Our carriers work conscientiously so that your order arrives on time and without incident, with free shipping if it is standard shipping, if the shipment is delayed you can access the shipment tracking in the "Your Orders" section of your account. Username.

Shipments to the Canary Islands leave our warehouse when they meet the requirements for shipments to the Canary Islands, the first requirement is that we provide the invoice with the customer's DNI number.

We recommend that you keep in mind that on special dates such as Valentine's Day, Sales, Black Friday and Christmas, our logistics companies overbooking and deliveries may suffer delays.

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Rating Based on Customer Reviews on Google 111 Votes:

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NO ORDER PLACED - Change delivery details

Change delivery details before ordering

If you want to modify the delivery data or your addresses, you have to access your customer account, in your account you will find the section “Personal Data”, once you are in that section you can modify your data and update it.

Once we have an order processed, no changes can be made.

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Rating Based on Customer Reviews on Google 103 Votes:

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NO ORDER PLACED - Retrieve access data

If you have forgotten your password

In case you have forgotten your password to access your profile on our website, you will have a link that says "Forgot your password?".

When you enter your email address, we will send you a link to your email so you can change your password.

We recommend that you check your SPAM or spam folders, if you have a Gmail account, if you are waiting to receive the password renewal email.

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Rating Based on Customer Reviews on Google 99 Votes:

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NO ORDER PLACED - Same product with different prices

Availability of the same product but different presentation.

Sometimes the same product is available but with a different presentation, sometimes the manufacturer changes the presentation of the product (box, label, container, etc.), but we still have stock of the previous presentation available.

That is why it may be possible to find the same products, but with a different price depending on the version or the stock that we have available at that time.

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Rating Based on Customer Reviews on Google 98 Votes:

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NO ORDER PLACED- Shipping costs

Shipping costs in your country

SPAIN (PENINSULA AND BALEARIC ISLANDS):

Peninsula - Express delivery 24 hours, shipping costs 9.99

Peninsula - Standard delivery 48-72 hours, free shipping

Balearic Islands - Delivery 72- 84 hours, free shipping costs

Canary Islands - Delivery between 6 and 12 days, the necessary requirement to be able to make the shipment is to provide the DNI number, the shipments to the Canary Islands export and import and IGIC, tariffs and taxes.

Ceuta, Melilla - Delivery between 6 and 12 days, the necessary requirement to be able to make the shipment is to provide the ID number, shipments to Ceuta, Melilla export and import and IGIC, tariffs and taxes.

South America - No shipments are made

Shipping costs are free for all orders. without limit of quantity or value of the order, as long as the shipment is not urgent.

INTERNATIONAL (EUROPE)

Portugal - Standard delivery between 4 and 9 days, fast and free shipping

If shipping to France, Italy, Netherlands, Germany, Great Britain, Belgium, Austria -Standard delivery between 12 and 19 days, fast and free shipping.

We inform you that if it were the case of not being able to deliver the order placed on our website for reasons beyond the control of the company or the logistics department, such as what we mentioned below, such as incorrect address or absence of recipient, among others When the order arrives at our facilities, we will refund the amount paid for your purchase, discounting shipping costs and return costs.

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Rating Based on Customer Reviews on Google 99 Votes:

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NO ORDER PLACED - Conditions of discount coupons

You must enter your user account on our website, there you will find the section called "Discount coupons" where you will see a list of all discount coupons to your email and their conditions.

If the discount coupon is from the Newsletter (email) or on Social Networks, you can check its conditions in the publications.

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Rating Based on Customer Reviews on Google 96 Votes:

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ORDER PLACED - Change delivery details

Change delivery details before ordering

To modify the delivery data or your addresses you must access your customer account, where you will find the "Personal Data" section. From there you can modify your data and keep it updated. It is very important that you check this information before placing any order.

A processed order cannot be modified, therefore it would be very difficult to change the delivery details later.

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Rating Based on Customer Reviews on Google 94 Votes:

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ORDER RECEIVED - Product without cellophane

There are products that now for ecological reasons do not have cellophane that wraps the container, since many brands and companies in the perfumery and beauty sector are doing it to avoid plastics on the planet.

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Rating Based on Customer Reviews on Google 96 Votes:

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ORDER RECEIVED - Order cancellation

Once the order is confirmed, it enters a shipping process, there is a time margin to be able to cancel the order, it always has to be before 10 in the morning, since orders usually leave our facilities around 11 in the morning there are very few possibilities to make changes to it depending on the time of contact.

If you wish to cancel the order, you must contact the Customer Service team before 10 am, indicating "Cancel the order" as the subject of the message.

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Rating Based on Customer Reviews on Google 95 Votes:

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ORDER PLACED - Change a product, you can check its conditions in the publications.

If you need to modify the quantity of a product or add a product, you must request those changes to customer service within 12 hours, in the contact message in the subject you must indicate "Modifications to the order", so that our logistics center can make the changes.

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Rating Based on Customer Reviews on Google 96 Votes:

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ORDER RECEIVED - Order Tracking

In your customer account there is a section called "Order history", once you are in Order history, you will see a summary of all your orders placed, you must access the order that interests you, see the tracking information and at the bottom you will see the order date, the carrier and the tracking number.

Also another of the instant actions that you can do, on the right side of your order, gives you the option of Order data and Order again.

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Rating Based on Customer Reviews on Google 96 Votes:

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VOUS AVEZ PLUS DE DOUTE ? - Suivi de commande

Suivre votre commande

Dans votre compte client vous disposez d'une rubrique intitulée "Historique et détails de mes commandes", lorsque vous entrez vous verrez un récapitulatif de toutes les commandes passées.

Dans Historique et détails de mes commandes, lorsque la commande a été générée sur la droite, vous avez la possibilité de voir « Détails de votre commande », une fois que vous avez entré les détails de votre commande en bas, vous pourrez trouver les détails de votre suivi de commande , le transporteur associé et le numéro de suivi.

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Rating Based on Customer Reviews on Google 94 Votes:

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ORDER RECEIVED - Request a return

To request a return, you must access my account, there is a section called ‘’ Merchandise returns ’’ through this section you can request the return of a product or contact Customer Service.

You have 14 calendar days after receiving the order to make the request, in case the return is due to receiving defective or in poor condition the product, you have 24 hours from the receipt of the order to indicate the incident and provide data and photos, then we carry out the corresponding processing.

The requirements to accept the return are that the product must not have been opened and must be in its original packaging.

Royal Legislative Decree 1/2007 of November 16, approves the equivalent text of the General Law for the Defense of the consumer and returns of products related to health, hygiene and personal care are not accepted, due to hygiene reasons.

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Rating Based on Customer Reviews on Google 94 Votes:

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ORDER RECEIVED - Get invoice

You will find attached the invoice in PDF format once the payment of the order by credit card, Bizum or Paypal has been confirmed, in the email that is sent when placing the order together with the order details. To read or print your attached invoice in PDF format, you will need to use the 'Adobe Reader' program.

In your account you will find a section called 'History and details of my orders', when you access you will see a summary of all the orders placed, you will be able to check that all the orders that have been sent have the option of 'Invoice', in PDF format that you can download when you need it.

In the event that for reasons beyond our control, you have an order sent that does not have an invoice, you can contact the Customer Service.

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Rating Based on Customer Reviews on Google 94 Votes:

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ORDER RECEIVED - Different format received

There are times that in our warehouse stocks we have several formats, one is the classic presentation of the product format and the other is the new format of the product sent by the manufacturer, it can come with a new presentation of box, container, label, etc. In other words, it may come with a totally different design change.

For this reason, you may receive the same product, but with a different design from the photos that appear on the web.

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Rating Based on Customer Reviews on Google 94 Votes:

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ORDER RECEIVED - No samples have arrived

To receive samples in your order, as long as there is stock, you only have to place the order, in case of not receiving samples, it will be because the stock has been exhausted.

It may be that the samples sent have nothing to do with the purchase made, it will always be related to the stock we have at that time.

If you have not received your samples, contact Customer Service and we will send you double the number of samples in the next order.

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Rating Based on Customer Reviews on Google 96 Votes:

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DO YOU HAVE MORE DOUBTS? - Recover access data

If you have forgotten the password with which you access your profile on our website, you will have a link that indicates "Forgotten password?".

When you enter your email, we will resend you an access so you can reset your password.

Remember to check the spam or SPAM folders, as well as the "Promotions" folder if you have a Gmail account, if you are waiting to receive the password restoration email.

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Rating Based on Customer Reviews on Google 93 Votes:

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DO YOU HAVE MORE DOUBTS? - What payment methods can I choose?

What payment methods can I choose?

Belleza Productos offers the following payment methods:

Credit card: You can pay by credit card, with verification in 2 steps from a certain amount of money, which is a security measure for the customer when making the purchase.

PayPal: Pay safely and quickly with your PayPal account, without sharing financial information with us, it automatically encrypts confidential data with the help of the best technologies available in the market. Orders paid using PayPal do not have any surcharge on the total amount.

Bizum: If you have chosen your Bizum option to finalize your purchase, you must enter your data, add your phone number and you can now validate your purchase, to finalize the purchase enter your Bizum password or access your bank's app.

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Rating Based on Customer Reviews on Google 92 Votes:

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DO YOU HAVE MORE DOUBTS? - Consultation of a product

How to inquire about a product?

We have implemented a search engine with artificial intelligence to give more coverage to your searches so that you find what you are looking for, this search engine allows you at a glance to see all the quickest ways to find a product, it also saves you searches in case you need to repeat the search.

In the sidebars you have filters that allow you to further adjust the search to your liking and needs to find everything.

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Rating Based on Customer Reviews on Google 91 Votes:

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DO YOU HAVE MORE DOUBTS? - Same product with two different images

Why does the same product have two different images?

Sometimes we have the same product in stock with a different design and presentation from the same manufacturer, who has decided to change the format of the box, container, label and design for a new one.

For this reason, you can sometimes get a shipment of a perfume that you use regularly and in the next order you can receive a perfume that is the same as you used but with a new image.

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Rating Based on Customer Reviews on Google 91 Votes:

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DO YOU HAVE MORE DOUBTS? - Product out of stock

In case you do not have a product that I want available, how can I know when you will have it?

When the product you are looking for appears "Out of Stock", you can click the button that says "Let me know" to receive a notification when it is available again, in case the button does not appear, you can contact us, through of the contact form.

If there is an item that is not in stock in our online store, you can send us a suggestion to assess whether we can include the product in our inventory.

If for some reason you are not receiving our emails, we recommend that you check the Spam section of your email, if your email is a Gmail account we suggest you check the Promotions folder in your inbox, because sometimes mail can be routed to this folder.

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Rating Based on Customer Reviews on Google 91 Votes:

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DO YOU HAVE MORE DOUBTS? - Order confirmation

I have not received my order confirmation

If you have placed an order and in a few minutes you have not received the confirmation of your order in the inbox of your email inbox, we recommend that you check the spam tray, if your email is a Gmail account we suggest you that you check the Promotions folder in your inbox, because sometimes the mail can be redirected to this folder.

If, having checked the spam tray, you do not see it either, we recommend that you consult the History and details of my orders section in your account and you will be able to check if the order has been placed correctly.

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Rating Based on Customer Reviews on Google 91 Votes:

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DO YOU HAVE MORE DOUBTS? - Change invoice data

How can I change the information on the invoice for my order?

To modify personal data, billing, delivery or your addresses you must access my customer account, where you will find the "Addresses" section.

In the Addresses section you can change your data, it is important to keep the data updated, so that the delivery and billing data are correct.

A processed order cannot be modified, therefore it would be very difficult to change the delivery details later.

The commercialization of products is directed both to companies and to private consumers, for that reason the company will not modify the invoices for each client, we will inform you if it is necessary to modify the data an invoice as long as you request it within the same fiscal quarter.

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Rating Based on Customer Reviews on Google 88 Votes:

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