Free Returns at BellezaProductos
At BellezaProductos, we offer free returns for most items delivered within Spain, subject to the following conditions:
General Conditions:
- No minimum purchase required: Enjoy free returns without needing to meet a minimum order value.
- Spain only: This policy applies exclusively to delivery addresses in Spain. Some products may have additional shipping restrictions.
- Product condition: Items must be returned unused, in their original packaging, with all accessories and documentation (such as certificates of authenticity or warranty).
Refund Policy:
- If you are not satisfied with your purchase, you can return eligible products for a full refund.
- Original shipping costs will only be refunded if the return request is made within 14 days of receiving the product.
Exclusions and Requirements:
- Returns of items that have been altered, resized, or damaged after delivery will not be accepted.
- Items returned without the original documentation will be rejected.
Return Process:
- Products must be sent using a trackable shipping method.
- Check the options available in our Online Returns Centre or contact Customer Service for personalised assistance.
Timing and Additional Fees:
- Once the item is received, we will process your full refund without deducting the return shipping cost.
- If the return is not due to a BellezaProductos error, the original shipping costs will not be refunded unless the request is made within 14 days.
- Specific handling or product-related fees may apply.
If you have any questions, feel free to contact us. At BellezaProductos, your satisfaction is our priority.